· Inbound and Outbound Call Center Solutions
· Technical Support
· Software Support
· Chat/Email Support
· Lead Generation
· KPO Processes
· BPO Processes
What makes us an ultimate BPO business?
Availability of well defined BPO processes, Continuous focus on what our client's need, Domain and process specific knowledge, Workflow orientation, 24 x 7 support, Effective business process outsourcing solutions for all your back office needs, Advanced processes maximizing returns on your investment, Significant cost reductions of up to 50%, Sales conversions, etc..
An advantage of BPO is the way in which it helps to increase a company's flexibility. However, several sources have different ways in which they perceive organizational flexibility. Therefore business process outsourcing enhances the flexibility of an organization in different ways.
Most services provided by BPO vendors are offered on a fee-for-service basis. This can help a company to become more flexible by transforming fixed into variable costs. A variable cost structure helps a company responding to changes in required capacity and does not require a company to invest in assets, thereby making the company more flexible. Outsourcing may provide a firm with increased flexibility in its resource management and may reduce response times to major environmental changes.